Bolton Hospitals NHS Trust

Healthcare Commission

Results of a survey carried out by the Healthcare Commission to find out what women think about the maternity care they have received.


Significantly a lot above the average for England.

Significantly above the average for England.

Not significantly different from the average for England.

Significantly below the average for England.

Significantly a lot below the average for England.

See bottom of page for notes on statistical significance.

Survey results by trust.      Survey results by question.

Index of Questions

Dates and Your Baby.

Did you give birth to a single baby, twins or more in your most recent pregnancy?
When was your baby born?
Roughly how many weeks pregnant were you when your baby was born?
How much did your baby weigh at birth?

The Start of Care in Pregnancy.

Which health professional did you go to first about your pregnancy care?
Roughly how many weeks pregnant were you when you first saw this health professional about your pregnancy care?
Were you able to see this person as soon as you wanted?
Roughly how many weeks pregnant were you when you had your booking appointment?
At the start of your pregnancy did you have a choice about where you could have your baby?
Were you given the choice of having your baby at home?
Did you get enough information from a midwife or doctor to help you decide where to have your baby?
Were you given a copy of The Pregnancy Book?

Antenatal Check-ups.

Roughly how many antenatal check-ups did you have in total?
During your pregnancy were you given a choice about where your antenatal check-ups would take place?
Did you see a midwife for your antenatal check-ups?
Did you see a GP/family doctor for your antenatal check-ups?
Did you see a hospital doctor for your antenatal check-ups?
Did you see any other health professional for your antenatal check-ups?
Were you given a choice about who would carry out your antenatal check-ups?
If you saw a midwife for your antenatal check-ups, did you see the same one every time?
If you saw a hospital doctor for your antenatal check-ups, did you see the same one every time?

Tests and Scans.

Did you have any screening tests to check whether your baby might have Down's syndrome?
Do you feel you had a choice about whether to have a screening test for Down's syndrome?
Were the reasons for having a screening test for Down's syndrome clearly explained to you?
Did you have a dating scan?
Was the reason for this scan clearly explained to you?
Do you feel you had a choice about having this scan?
Did you have a scan at around 20 weeks of pregnancy?
Was the reason for this scan clearly explained to you?
Do you feel you had a choice about having this scan?
Roughly how many ultrasound scans did you have in total during this pregnancy?

During Your Pregnancy.

While you were pregnant, but before you went into labour, did you stay in hospital overnight because of a problem related to your pregnancy?
During your pregnancy did you have the name and telephone number of a midwife you could contact if you were worried?
During your pregnancy did you attend any antenatal classes provided by the NHS?
If you did attend any antenatal classes provided by the NHS, were the classes at a convenient time of day?
If you did attend any antenatal classes provided by the NHS, were the classes at a convenient place?
If you did attend any antenatal classes provided by the NHS, was your partner or someone of your choice allowed to attend?
If you did attend any antenatal classes provided by the NHS, were there enough classes?
If you did attend any antenatal classes provided by the NHS, did the classes cover the topics you wanted?
Overall, thinking about your antenatal care, were you spoken to in a way you could understand?
Overall, thinking about your antenatal care, were you treated with respect and dignity?
Overall, thinking about your antenatal care, were you treated with kindness and understanding?
Overall thinking about your antenatal care, were you given the information or explanations you needed?
Overall, thinking about your antenatal care, were you involved enough in decisions about your care?

Labour and the Birth.

Roughly how long did your labour last?
How did your labour start?
If your labour was induced, were any of the following used?
Do you feel you had any choice about whether your labour would be induced?
During your labour, were you able to move around and choose the position that made you feel most comfortable?
For your labour and birth in the hospital, how clean were the labour or delivery rooms you were in?
For your labour and birth in the hospital, how clean were the toilets and bathrooms you used at this time?
During your labour and the birth, did you use any of the following to help relieve the pain?
During your labour and birth, did you feel you got the pain relief you wanted?

The Birth of Your Baby.

Where was your baby born?
Were you transferred just before your birth or during your labour for medical reasons or concerns?
Thinking about the birth of your baby, what kind of delivery did you have?
If your baby was born by caesarean was this?
Where did you give birth?
What position were you in when your baby was born?
While your baby was being born were you given an episiotomy (cut)?
While your baby was being born did you have a tear?
Was this a serious tear which involved your back passage (third or fourth degree tear)?
If you had an episiotomy (cut) or tear requiring stitches, how long after your baby was born were the stitches done?

The Staff Caring for You.

Altogether, how many different midwives looked after you during your labour and the birth of your baby?
Had you met any of the staff who looked after you during your labour and the birth before you went into labour?
Did you have confidence and trust in the staff caring for you during your labour and birth?
Did you have your husband, partner or a companion with you during labour and at the birth of your baby?
Was your husband, partner or companion with you for as much as you wanted?
If your husband, partner or companion was not with you for as much as you wanted during labour and/or at the birth of your baby, what was the main reason for this?
Were you (and/or your husband, partner or a companion) left alone by midwives or doctors at a time when it worried you?
Overall, thinking about your care during labour and birth, were you spoken to in a way you could understand?
Overall, thinking about your care during labour and birth, were you treated with respect and dignity?
Overall, thinking about your care during labour and birth, were you treated with kindness and understanding?
Overall thinking about your care during labour and birth, were you given the information or explanations you needed?
Overall, thinking about your care during labour and birth, were you involved enough in decisions about your care?

Babies Born at Home.

Care in Hospital After Birth.

How long did you stay in hospital after your baby was born?
Looking back, do you feel that the length of your stay in hospital was?
Were you given enough information about your own recovery after the birth?
Did your baby have a newborn examination or 'baby check' before you were discharged home?
Who carried out this examination or 'baby check'?
During your postnatal stay were you offered a choice of food?
How much food were you given?
Overall how would you rate the hospital food during your postnatal stay?
For your postnatal stay in the hospital, how clean was the hospital room or ward you were in?
For your postnatal stay in the hospital, how clean were the toilets and bathrooms that you used?
Overall, thinking about the postnatal care you received in hospital after the birth of your baby, were you spoken to in a way you could understand?
Overall, thinking about the postnatal care you received in hospital after the birth of your baby, were you treated with respect and dignity?
Overall, thinking about the postnatal care you received in hospital after the birth of your baby, were you treated with kindness and understanding?
Overall, thinking about the postnatal care you received in hospital after the birth of your baby, were you given the information or explanations you needed?

Feeding Your Baby.

During your pregnancy did your midwife discuss infant feeding with you?
Did you ever put your baby to the breast (even if it was only once)?
In the first few days after the birth how was your baby fed?
Thinking about feeding your baby (breast or bottle) did you feel that midwives and other carers gave you consistent advice?
Thinking about feeding your baby (breast or bottle) did you feel that midwives and other carers gave you practical help?
Thinking about feeding your baby (breast or bottle) did you feel that midwives and other carers gave you active support and encouragement?

Babies Needing Special Care.

Was your baby cared for in a neonatal unit at all?

Care at Home After the Birth.

When you were at home after the birth of your baby did you have the name and telephone number of a midwife or health visitor you could contact if you were worried?
Since your baby's birth have you been visited at home by a midwife?
How many times in total did you see a midwife after you went home?
How old was your baby when you had the last visit or contact with the midwife?
Would you have liked to have seen a midwife?
In the six weeks after the birth of your baby did you receive help and advice from health professionals about your baby's crying?
In the six weeks after the birth of your baby did you receive help and advice from health professionals about your baby's sleeping position?
In the six weeks after the birth of your baby did you receive help and advice from health professionals about feeding your baby?
In the six weeks after the birth of your baby did you receive help and advice from health professionals about your baby's skin care (e.g. nappy rash)?
In the six weeks after the birth of your baby did you receive help and advice from health professionals about your baby's health and progress?
Did you have a postnatal check-up of your own health? (Around 4-6 weeks after the birth)
Were you given information or offered advice from a health professional about contraception?
Overall, how would you rate the care received during your pregnancy?
Overall, how would you rate the care received during your labour and birth?
Overall, how would you rate the care received during your care after the birth?

You and Your Household.

Have you had a previous pregnancy?
How many babies have you given birth to before this pregnancy?
Respondents age
How old were you when left full-time education?
Which of the following people live with you? Please tick all that apply.
What language do you speak most often at home?
To which of these ethnic groups would you say you belong?
Do you have a long-standing physical or mental health problem or disability?
Does this problem or disability affect your day to day activities?
Overall, how would you rate your health over the past 4 weeks?

Top

Did you give birth to a single baby, twins or more in your most recent pregnancy?

Trust

A single baby

Twins

Triplets, quads or more

England

98.5%

1.5%

0.1%

Bolton Hospitals NHS Trust

 100%

 0%

 0%

Top

When was your baby born?

Trust

Day time (6.00am-6.00pm

Night time (6.01pm-5.59am)

England

53.3%

46.7%

Bolton Hospitals NHS Trust

 47%

 53%

Top

Roughly how many weeks pregnant were you when your baby was born?

Trust

Less than 37 weeks

37 weeks or more

England

6.3%

93.7%

Bolton Hospitals NHS Trust

 5%

 95%

Top

How much did your baby weigh at birth?

Trust

<= 2500 grams

>2500 grams

England

5.7%

94.3%

Bolton Hospitals NHS Trust

 5%

 95%

Top

Which health professional did you go to first about your pregnancy care?

Trust

GP / family doctor

Midwife

Other

England

77.8%

19.3%

2.9%

Bolton Hospitals NHS Trust

 90%

 9%

 1%

Top

Roughly how many weeks pregnant were you when you first saw this health professional about your pregnancy care?

Trust

<= 6 weeks

7-12 weeks

13 weeks or more

England

51.5%

42.5%

5.9%

Bolton Hospitals NHS Trust

 54%

 40%

 7%

Top

Were you able to see this person as soon as you wanted?

Trust

Yes

No

England

90.5%

9.5%

Bolton Hospitals NHS Trust

 93%

 7%

Top

Roughly how many weeks pregnant were you when you had your booking appointment?

Trust

Less than 8 weeks

8-9 weeks

10-11 weeks

12-18 weeks

19 weeks or more

England

12.0%

24.8%

21.5%

37.3%

4.3%

Bolton Hospitals NHS Trust

 12%

 21%

 19%

 41%

 7%

Top

At the start of your pregnancy did you have a choice about where you could have your baby?

Trust

Yes

No

England

80.8%

19.2%

Bolton Hospitals NHS Trust

 68%

 32%

Top

Were you given the choice of having your baby at home?

Trust

Yes

No

England

57.1%

42.9%

Bolton Hospitals NHS Trust

 55%

 45%

Top

Did you get enough information from a midwife or doctor to help you decide where to have your baby?

Trust

Yes, definitely

Yes, to some extent

No, but I would have liked some information

England

50.9%

32.7%

16.4%

Bolton Hospitals NHS Trust

 45%

 33%

 22%

Top

Were you given a copy of The Pregnancy Book?

Trust

Yes

No

England

75.1%

24.9%

Bolton Hospitals NHS Trust

 66%

 34%

Top

Roughly how many antenatal check-ups did you have in total?

Trust

None

1 to 6

7 to 9

10 to 14

15 to 19

20 or more

England

1.0%

38.0%

32.6%

20.2%

5.2%

2.9%

Bolton Hospitals NHS Trust

 1%

 32%

 37%

 21%

 6%

 3%

Top

During your pregnancy were you given a choice about where your antenatal check-ups would take place?

(Of those who had at least one antenatal check-up.)

Trust

Yes

No

England

23.8%

76.2%

Bolton Hospitals NHS Trust

 18%

 82%

Top

Did you see a midwife for your antenatal check-ups?

(Of those who had at least one antenatal check-up.)

Trust

Yes

No

England

99.2%

0.8%

Bolton Hospitals NHS Trust

 100%

 0%

Top

Did you see a GP/family doctor for your antenatal check-ups?

(Of those who had at least one antenatal check-up.)

Trust

Yes

No

England

46.5%

53.5%

Bolton Hospitals NHS Trust

 43%

 57%

Top

Did you see a hospital doctor for your antenatal check-ups?

(Of those who had at least one antenatal check-up.)

Trust

Yes

No

England

60.6%

39.4%

Bolton Hospitals NHS Trust

 55%

 45%

Top

Did you see any other health professional for your antenatal check-ups?

(Of those who had at least one antenatal check-up.)

Trust

Yes

No

England

11.6%

88.4%

Bolton Hospitals NHS Trust

 6%

 94%

Top

Were you given a choice about who would carry out your antenatal check-ups?

(Of those who had at least one antenatal check-up.)

Trust

Yes

No

England

14.2%

85.8%

Bolton Hospitals NHS Trust

 5%

 95%

Top

If you saw a midwife for your antenatal check-ups, did you see the same one every time?

(Of those who had at least one antenatal check-up and who saw a midwife for a check-up.)

Trust

Yes, every time

Yes, most of the time

No

England

19.1%

37.7%

43.2%

Bolton Hospitals NHS Trust

 10%

 41%

 49%

Top

If you saw a hospital doctor for your antenatal check-ups, did you see the same one every time?

(Of those who had at least one antenatal check-up and who saw a hospital doctor for a check-up.)

Trust

Yes, every time

Yes, most of the time

No

England

18.1%

21.4%

60.5%

Bolton Hospitals NHS Trust

 8%

 6%

 86%

Top

Did you have any screening tests to check whether your baby might have Down's syndrome?

Trust

Yes, a blood test only

Yes, a nuchal scan only

Yes, a nuchal scan and a blood test

No, I wasn't offered any screening tests for Down's syndrome

England

57.0%

15.3%

22.0%

5.7%

Bolton Hospitals NHS Trust

 77%

 2%

 21%

 1%

Top

Do you feel you had a choice about whether to have a screening test for Down's syndrome?

Trust

Yes

No

England

88.4%

11.6%

Bolton Hospitals NHS Trust

 93%

 7%

Top

Were the reasons for having a screening test for Down's syndrome clearly explained to you?

Trust

Yes

No

England

89.6%

10.4%

Bolton Hospitals NHS Trust

 86%

 14%

Top

Did you have a dating scan?

Trust

Yes

No

England

88.8%

11.2%

Bolton Hospitals NHS Trust

 91%

 9%

Top

Was the reason for this scan clearly explained to you?

Trust

Yes

No

England

88.7%

11.3%

Bolton Hospitals NHS Trust

 87%

 13%

Top

Do you feel you had a choice about having this scan?

Trust

Yes

No

England

70.8%

29.2%

Bolton Hospitals NHS Trust

 67%

 33%

Top

Did you have a scan at around 20 weeks of pregnancy?

Trust

Yes

No

England

97.9%

2.1%

Bolton Hospitals NHS Trust

 99%

 1%

Top

Was the reason for this scan clearly explained to you?

Trust

Yes

No

England

92.0%

8.0%

Bolton Hospitals NHS Trust

 96%

 4%

Top

Do you feel you had a choice about having this scan?

Trust

Yes

No

England

73.3%

26.7%

Bolton Hospitals NHS Trust

 73%

 27%

Top

Roughly how many ultrasound scans did you have in total during this pregnancy?

Trust

0-1

2-3

4-6

7 or more

England

2.6%

63.4%

26.7%

7.3%

Bolton Hospitals NHS Trust

 2%

 64%

 31%

 3%

Top

While you were pregnant, but before you went into labour, did you stay in hospital overnight because of a problem related to your pregnancy?

Trust

Yes

No

England

19.1%

80.9%

Bolton Hospitals NHS Trust

 20%

 80%

Top

During your pregnancy did you have the name and telephone number of a midwife you could contact if you were worried?

Trust

Yes

No

England

90.4%

9.6%

Bolton Hospitals NHS Trust

 90%

 10%

Top

During your pregnancy did you attend any antenatal classes provided by the NHS?

Trust

Yes

No, I was not offered any classes

No, they were all booked up

England

60.7%

35.8%

3.5%

Bolton Hospitals NHS Trust

 53%

 38%

 8%

Top

If you did attend any antenatal classes provided by the NHS, were the classes at a convenient time of day?

(Of those who had attended NHS antenatal classes.)

Trust

Yes

No

England

85.7%

14.3%

Bolton Hospitals NHS Trust

 92%

 8%

Top

If you did attend any antenatal classes provided by the NHS, were the classes at a convenient place?

(Of those who had attended NHS antenatal classes.)

Trust

Yes

No

England

94.3%

5.7%

Bolton Hospitals NHS Trust

 90%

 10%

Top

If you did attend any antenatal classes provided by the NHS, was your partner or someone of your choice allowed to attend?

(Of those who had attended NHS antenatal classes.)

Trust

Yes

No

England

95.7%

4.3%

Bolton Hospitals NHS Trust

 95%

 5%

Top

If you did attend any antenatal classes provided by the NHS, were there enough classes?

(Of those who had attended NHS antenatal classes.)

Trust

Yes

No

England

72.5%

27.5%

Bolton Hospitals NHS Trust

 77%

 23%

Top

If you did attend any antenatal classes provided by the NHS, did the classes cover the topics you wanted?

(Of those who had attended NHS antenatal classes.)

Trust

Yes

No

England

79.9%

20.1%

Bolton Hospitals NHS Trust

 83%

 17%

Top

Overall, thinking about your antenatal care, were you spoken to in a way you could understand?

Trust

Yes, always

Yes, sometimes

No

England

81.1%

17.7%

1.2%

Bolton Hospitals NHS Trust

 68%

 31%

 1%

Top

Overall, thinking about your antenatal care, were you treated with respect and dignity?

Trust

Yes, always

Yes, sometimes

No

England

80.7%

17.0%

2.4%

Bolton Hospitals NHS Trust

 79%

 19%

 2%

Top

Overall, thinking about your antenatal care, were you treated with kindness and understanding?

Trust

Yes, always

Yes, sometimes

No

England

76.5%

20.8%

2.7%

Bolton Hospitals NHS Trust

 73%

 24%

 2%

Top

Overall thinking about your antenatal care, were you given the information or explanations you needed?

Trust

Yes, always

Yes, sometimes

No

England

66.7%

28.1%

5.1%

Bolton Hospitals NHS Trust

 58%

 34%

 7%

Top

Overall, thinking about your antenatal care, were you involved enough in decisions about your care?

Trust

Yes, always

Yes, sometimes

No

England

67.0%

25.2%

7.8%

Bolton Hospitals NHS Trust

 67%

 25%

 9%

Top

Roughly how long did your labour last?

(Of those who had a labour.)

Trust

Less than 8 hours

8 hours or longer, but less than 12 hours

12 hours or longer, but less than 18 hours

18 hours or longer

England

49.7%

15.6%

16.4%

18.3%

Bolton Hospitals NHS Trust

 46%

 22%

 13%

 19%

Top

How did your labour start?

(Of those who had a labour.)

Trust

It started naturally

It was induced (started off)

England

74.2%

25.8%

Bolton Hospitals NHS Trust

 70%

 30%

Top

If your labour was induced, were any of the following used?

(Of those who had a labour and who had their labour induced.)

Trust

I was given a vaginal gel or pessary to induce my labour

My waters were broken by a doctor or a midwife (amniotomy)

I was given a drip (in my hand or arm) to induce my labour

England

69.0%

55.8%

44.2%

Bolton Hospitals NHS Trust

 84%

 35%

 21%

Top

Do you feel you had any choice about whether your labour would be induced?

(Of those who had a labour and who had their labour induced.)

Trust

Yes

No

England

56.8%

43.2%

Bolton Hospitals NHS Trust

 66%

 34%

Top

During your labour, were you able to move around and choose the position that made you feel most comfortable?

(Of those who had a labour.)

Trust

Yes, most of the time

Yes, some of the time

No, not at all

England

61.4%

23.8%

14.8%

Bolton Hospitals NHS Trust

 61%

 27%

 12%

Top

For your labour and birth in the hospital, how clean were the labour or delivery rooms you were in?

(Of those who had a labour.)

Trust

Very clean

Fairly clean

Not very clean

Not at all clean

England

63.3%

33.3%

2.7%

0.8%

Bolton Hospitals NHS Trust

 72%

 26%

 2%

 0%

Top

For your labour and birth in the hospital, how clean were the toilets and bathrooms you used at this time?

(Of those who had a labour.)

Trust

Very clean

Fairly clean

Not very clean

Not at all clean

England

49.3%

39.6%

8.1%

3.0%

Bolton Hospitals NHS Trust

 52%

 41%

 6%

 2%

Top

During your labour and the birth, did you use any of the following to help relieve the pain?

(Of those who had a labour.)

Trust

Natural methods (e.g. breathing, massage)

Water or a birthing pool

TENS machine

Gas and air

Injection of pethidine or a similar painkiller

Epidural or similar

Other

I did not use any pain relief

England

48.1%

10.7%

19.7%

80.7%

34.1%

29.4%

2.7%

6.6%

Bolton Hospitals NHS Trust

 39%

 9%

 17%

 86%

 44%

 23%

 4%

 4%

Top

During your labour and birth, did you feel you got the pain relief you wanted?

(Of those who had a labour.)

Trust

Yes, definitely

Yes, to some extent

No

England

63.8%

27.9%

8.3%

Bolton Hospitals NHS Trust

 63%

 29%

 8%

Top

Where was your baby born?

Trust

In hospital

In a birth centre / maternity unit separate from hospital

At home

Other

England

94.6%

2.5%

2.7%

0.1%

Bolton Hospitals NHS Trust

 95%

 3%

 2%

 0%

Top

Were you transferred just before your birth or during your labour for medical reasons or concerns?

Trust

No, I was not transferred

Yes, from one part of the hospital to another

Yes, from a separate birth centre/maternity unit to hospital

Yes, from home to hospital

Yes, from one hospital to another

England

87.2%

8.3%

1.0%

2.8%

0.7%

Bolton Hospitals NHS Trust

 91%

 6%

 1%

 2%

 0%

Top

Thinking about the birth of your baby, what kind of delivery did you have?

Trust

Normal (vaginal) birth

Delivery using forceps

Delivery using a vacuum cap

A caesarean (through a cut in the abdomen into the womb)

England

63.5%

4.7%

7.5%

24.3%

Bolton Hospitals NHS Trust

 66%

 3%

 11%

 20%

Top

If your baby was born by caesarean was this?

(Of those whose baby was born by caesarean.)

Trust

Planned and carried out before you went into labour

Planned, but carried out after you had gone into labour

The result of an unforeseen problem before or during your labour

England

37.6%

6.5%

55.9%

Bolton Hospitals NHS Trust

 31%

 10%

 59%

Top

Where did you give birth?

(Of those who had a vaginal delivery.)

Trust

On a bed

On the floor

In water or in a birthing pool

Other

England

91.1%

4.4%

2.9%

1.6%

Bolton Hospitals NHS Trust

 92%

 2%

 4%

 1%

Top

What position were you in when your baby was born?

(Of those who had a vaginal delivery.)

Trust

Sitting / Sitting supported by pillows

On my side

Standing, squatting or kneeling

Lying

Lying with my legs supported in stirrups

Other

England

24.9%

4.9%

12.0%

30.1%

26.6%

1.5%

Bolton Hospitals NHS Trust

 42%

 4%

 7%

 24%

 22%

 2%

Top

While your baby was being born were you given an episiotomy (cut)?

(Of those who had a vaginal delivery.)

Trust

Yes

No

England

23.8%

76.2%

Bolton Hospitals NHS Trust

 22%

 78%

Top

While your baby was being born did you have a tear?

(Of those who had a vaginal delivery.)

Trust

Yes

No

England

53.3%

46.7%

Bolton Hospitals NHS Trust

 60%

 40%

Top

Was this a serious tear which involved your back passage (third or fourth degree tear)?

(Of those who had a vaginal delivery.)

Trust

Yes

No

England

16.7%

83.3%

Bolton Hospitals NHS Trust

 16%

 84%

Top

If you had an episiotomy (cut) or tear requiring stitches, how long after your baby was born were the stitches done?

(Of those who had a vaginal delivery.)

Trust

Within 20 minutes

20 minutes to 1 hour

More than 1 hour

England

58.6%

29.2%

12.2%

Bolton Hospitals NHS Trust

 69%

 20%

 11%

Top

Altogether, how many different midwives looked after you during your labour and the birth of your baby?

(Results from North Cumbria excluded.)

Trust

One

Two

Three

Four

Five or more

England

19.9%

37.3%

20.8%

10.1%

11.9%

Bolton Hospitals NHS Trust

 13%

 38%

 25%

 14%

 9%

Top

Had you met any of the staff who looked after you during your labour and the birth before you went into labour?

(Results from North Cumbria excluded.)

Trust

Yes

No

England

22.1%

77.9%

Bolton Hospitals NHS Trust

 22%

 78%

Top

Did you have confidence and trust in the staff caring for you during your labour and birth?

(Results from North Cumbria excluded.)

Trust

Yes, definitely

Yes, to some extent

No

England

68.3%

27.1%

4.6%

Bolton Hospitals NHS Trust

 66%

 31%

 4%

Top

Did you have your husband, partner or a companion with you during labour and at the birth of your baby?

(Results from North Cumbria excluded.)

Trust

Yes, during labour only

Yes, during labour and birth

Yes, during birth only

No

England

5.3%

83.4%

8.4%

2.9%

Bolton Hospitals NHS Trust

 3%

 88%

 7%

 3%

Top

Was your husband, partner or companion with you for as much as you wanted?

(Of those who had a husband, partner or companion with them during the labour and/or at the birth of their baby. Results from North Cumbria excluded.)

Trust

Yes

No

England

93.4%

6.6%

Bolton Hospitals NHS Trust

 92%

 8%

Top

If your husband, partner or companion was not with you for as much as you wanted during labour and/or at the birth of your baby, what was the main reason for this?

(Of those whose husband, partner or companion was not with them as much as they wanted during labour and/or at the birth of their baby. Results from North Cumbria excluded.)

Trust

The staff did not allow them to be there when I wanted

They did not feel able to be there when I wanted

It was difficult because of the size of the room

England

85.6%

9.9%

4.5%

Bolton Hospitals NHS Trust

     

Top

Were you (and/or your husband, partner or a companion) left alone by midwives or doctors at a time when it worried you?

(Results from North Cumbria excluded.)

Trust

Yes, during labour

Yes, shortly after the birth

Yes, during labour and shortly after the birth

No, not at all

England

15.2%

5.9%

5.2%

73.6%

Bolton Hospitals NHS Trust

 18%

 5%

 4%

 73%

Top

Overall, thinking about your care during labour and birth, were you spoken to in a way you could understand?

(Results from North Cumbria excluded.)

Trust

Yes, always

Yes, sometimes

No

England

81.6%

16.6%

1.8%

Bolton Hospitals NHS Trust

 80%

 18%

 2%

Top

Overall, thinking about your care during labour and birth, were you treated with respect and dignity?

(Results from North Cumbria excluded.)

Trust

Yes, always

Yes, sometimes

No

England

78.6%

17.3%

4.0%

Bolton Hospitals NHS Trust

 80%

 17%

 4%

Top

Overall, thinking about your care during labour and birth, were you treated with kindness and understanding?

(Results from North Cumbria excluded.)

Trust

Yes, always

Yes, sometimes

No

England

76.9%

18.8%

4.3%

Bolton Hospitals NHS Trust

 80%

 16%

 4%

Top

Overall thinking about your care during labour and birth, were you given the information or explanations you needed?

(Results from North Cumbria excluded.)

Trust

Yes, always

Yes, sometimes

No

England

72.2%

21.2%

6.6%

Bolton Hospitals NHS Trust

 74%

 18%

 7%

Top

Overall, thinking about your care during labour and birth, were you involved enough in decisions about your care?

(Results from North Cumbria excluded.)

Trust

Yes, always

Yes, sometimes

No

England

69.6%

21.5%

8.9%

Bolton Hospitals NHS Trust

 76%

 17%

 7%

Top

How long did you stay in hospital after your baby was born?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

1 day or less

2-3 days

4-5 days

6 days or more

England

42.8%

38.7%

12.9%

5.7%

Bolton Hospitals NHS Trust

 39%

 40%

 14%

 7%

Top

Looking back, do you feel that the length of your stay in hospital was?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Too long

Too short

About right

England

14.5%

12.9%

72.7%

Bolton Hospitals NHS Trust

 20%

 8%

 71%

Top

Were you given enough information about your own recovery after the birth?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Yes, definitely

Yes, to some extent

No, but I would have liked some information

England

45.2%

38.3%

16.4%

Bolton Hospitals NHS Trust

 50%

 37%

 13%

Top

Did your baby have a newborn examination or 'baby check' before you were discharged home?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Yes

No

England

95.6%

4.4%

Bolton Hospitals NHS Trust

 92%

 8%

Top

Who carried out this examination or 'baby check'?

(Of those who received care in hospital after the birth and whose baby had a newborn examination or 'baby check'. Results from North Cumbria excluded.)

Trust

Midwife

Doctor

Other

England

15.9%

79.1%

5.0%

Bolton Hospitals NHS Trust

 19%

 75%

 5%

Top

During your postnatal stay were you offered a choice of food?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Yes, always

Yes, sometimes

No

England

70.0%

19.0%

11.0%

Bolton Hospitals NHS Trust

 65%

 21%

 14%

Top

How much food were you given?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Too much

The right amount

Too little

England

0.8%

76.7%

22.5%

Bolton Hospitals NHS Trust

 0%

 82%

 18%

Top

Overall how would you rate the hospital food during your postnatal stay?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Very good

Good

Fair

Poor

England

12.6%

31.5%

36.8%

19.1%

Bolton Hospitals NHS Trust

 19%

 28%

 43%

 10%

Top

For your postnatal stay in the hospital, how clean was the hospital room or ward you were in?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Very clean

Fairly clean

Not very clean

Not at all clean

England

45.8%

46.1%

6.3%

1.8%

Bolton Hospitals NHS Trust

 54%

 40%

 6%

 0%

Top

For your postnatal stay in the hospital, how clean were the toilets and bathrooms that you used?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Very clean

Fairly clean

Not very clean

Not at all clean

England

36.1%

45.0%

13.5%

5.4%

Bolton Hospitals NHS Trust

 43%

 44%

 13%

 0%

Top

Overall, thinking about the postnatal care you received in hospital after the birth of your baby, were you spoken to in a way you could understand?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Yes, always

Yes, sometimes

No

England

72.7%

24.1%

3.2%

Bolton Hospitals NHS Trust

 79%

 18%

 4%

Top

Overall, thinking about the postnatal care you received in hospital after the birth of your baby, were you treated with respect and dignity?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Yes, always

Yes, sometimes

No

England

66.0%

26.6%

7.4%

Bolton Hospitals NHS Trust

 73%

 24%

 3%

Top

Overall, thinking about the postnatal care you received in hospital after the birth of your baby, were you treated with kindness and understanding?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Yes, always

Yes, sometimes

No

England

62.9%

28.6%

8.5%

Bolton Hospitals NHS Trust

 70%

 25%

 5%

Top

Overall, thinking about the postnatal care you received in hospital after the birth of your baby, were you given the information or explanations you needed?

(Of those who received care in hospital after the birth. Results from North Cumbria excluded.)

Trust

Yes, always

Yes, sometimes

No

England

58.0%

31.0%

11.0%

Bolton Hospitals NHS Trust

 63%

 27%

 9%

Top

During your pregnancy did your midwife discuss infant feeding with you?

Trust

Yes

No

England

78.0%

22.0%

Bolton Hospitals NHS Trust

 69%

 31%

Top

Did you ever put your baby to the breast (even if it was only once)?

Trust

Yes

No

England

80.0%

20.0%

Bolton Hospitals NHS Trust

 66%

 34%

Top

In the first few days after the birth how was your baby fed?

Trust

Breast milk (or expressed breast milk) only

Both breast and formula (bottle) milk

Formula (bottle) milk only

England

57.7%

18.4%

23.8%

Bolton Hospitals NHS Trust

 48%

 12%

 40%

Top

Thinking about feeding your baby (breast or bottle) did you feel that midwives and other carers gave you consistent advice?

Trust

Yes, always

Yes, generally

No

England

38.3%

38.4%

23.3%

Bolton Hospitals NHS Trust

 39%

 33%

 28%

Top

Thinking about feeding your baby (breast or bottle) did you feel that midwives and other carers gave you practical help?

Trust

Yes, always

Yes, generally

No

England

38.7%

39.0%

22.3%

Bolton Hospitals NHS Trust

 40%

 31%

 29%

Top

Thinking about feeding your baby (breast or bottle) did you feel that midwives and other carers gave you active support and encouragement?

Trust

Yes, always

Yes, generally

No

England

41.3%

36.8%

21.9%

Bolton Hospitals NHS Trust

 41%

 34%

 24%

Top

Was your baby cared for in a neonatal unit at all?

Trust

Yes

No

England

10.4%

89.6%

Bolton Hospitals NHS Trust

 4%

 96%

Top

When you were at home after the birth of your baby did you have the name and telephone number of a midwife or health visitor you could contact if you were worried?

Trust

Yes

No

England

94.9%

5.1%

Bolton Hospitals NHS Trust

 98%

 2%

Top

Since your baby's birth have you been visited at home by a midwife?

Trust

Yes

No, I visited the midwife or saw a midwife in a clinic

No, I was not offered a visit

England

98.9%

0.8%

0.3%

Bolton Hospitals NHS Trust

 100%

 0%

 0%

Top

How many times in total did you see a midwife after you went home?

(Of those who had been visited at home (or in a clinic) by a midwife.)

Trust

1-2 times

3-4 times

5-6 times

7 or more times

England

14.5%

48.2%

23.6%

13.7%

Bolton Hospitals NHS Trust

 10%

 37%

 33%

 19%

Top

How old was your baby when you had the last visit or contact with the midwife?

(Of those who had been visited at home (or in a clinic) by a midwife.)

Trust

<= 10 days

11-15 days

16-28 days

29 days or more

England

42.1%

32.3%

19.9%

5.7%

Bolton Hospitals NHS Trust

 18%

 33%

 37%

 11%

Top

Would you have liked to have seen a midwife?

Trust

More often

Less often

I saw a midwife as much as I wanted

England

20.8%

3.3%

75.9%

Bolton Hospitals NHS Trust

 26%

 3%

 71%

Top

In the six weeks after the birth of your baby did you receive help and advice from health professionals about your baby's crying?

Trust

Yes, definitely

Yes, to some extent

No

England

35.9%

31.6%

32.4%

Bolton Hospitals NHS Trust

 39%

 32%

 29%

Top

In the six weeks after the birth of your baby did you receive help and advice from health professionals about your baby's sleeping position?

Trust

Yes, definitely

Yes, to some extent

No

England

56.1%

25.3%

18.6%

Bolton Hospitals NHS Trust

 53%

 29%

 18%

Top

In the six weeks after the birth of your baby did you receive help and advice from health professionals about feeding your baby?

Trust

Yes, definitely

Yes, to some extent

No

England

56.4%

32.6%

11.0%

Bolton Hospitals NHS Trust

 58%

 33%

 8%

Top

In the six weeks after the birth of your baby did you receive help and advice from health professionals about your baby's skin care (e.g. nappy rash)?

Trust

Yes, definitely

Yes, to some extent

No

England

43.4%

29.4%

27.2%

Bolton Hospitals NHS Trust

 47%

 25%

 28%

Top

In the six weeks after the birth of your baby did you receive help and advice from health professionals about your baby's health and progress?

Trust

Yes, definitely

Yes, to some extent

No

England

57.9%

33.9%

8.2%

Bolton Hospitals NHS Trust

 55%

 37%

 8%

Top

Did you have a postnatal check-up of your own health? (Around 4-6 weeks after the birth)

Trust

Yes

No

England

88.3%

11.7%

Bolton Hospitals NHS Trust

 81%

 19%

Top

Were you given information or offered advice from a health professional about contraception?

Trust

Yes

No

England

91.5%

8.5%

Bolton Hospitals NHS Trust

 87%

 13%

Top

Overall, how would you rate the care received during your pregnancy?

Trust

Excellent

Very good

Good

Fair

Poor

England

36.7%

32.3%

19.6%

8.4%

3.0%

Bolton Hospitals NHS Trust

 37%

 31%

 21%

 7%

 3%

Top

Overall, how would you rate the care received during your labour and birth?

Trust

Excellent

Very good

Good

Fair

Poor

England

49.5%

25.5%

13.5%

6.7%

4.7%

Bolton Hospitals NHS Trust

 51%

 21%

 19%

 6%

 3%

Top

Overall, how would you rate the care received during your care after the birth?

Trust

Excellent

Very good

Good

Fair

Poor

England

30.0%

28.6%

20.9%

12.5%

8.0%

Bolton Hospitals NHS Trust