Overall, thinking about the postnatal care you received in hospital after the birth of your baby, were you treated with kindness and understanding?

Of those who received care in hospital after the birth. Results from North Cumbria excluded.

Results of a survey carried out by the Healthcare Commission to find out what women think about the maternity care they have received.

	Significantly a lot above the average for England.
	Significantly above the average for England.
	Not significantly different from the average for England.
	Significantly below the average for England.
	Significantly a lot below the average for England.
See bottom of page for notes on statistical significance.

Trust	Yes, always	Yes, sometimes	No
ENGLAND	62.9%	28.6%	8.5%
Airedale NHS Trust	64%	32%	4%
Ashford and St Peter’s Hospitals NHS Trust	71%	24%	5%
Barking, Havering and Redbridge Hospitals NHS Trust	71%	25%	4%
Barnet and Chase Farm Hospitals NHS Trust	77%	21%	2%
Barnsley Hospital NHS Foundation Trust	71%	26%	3%
Barts and the London NHS Trust	79%	19%	2%
Basildon and Thurrock University Hospitals NHS Foundation Trust	75%	22%	3%
Basingstoke and North Hampshire NHS Foundation Trust	75%	22%	3%
Bedford Hospital NHS Trust	70%	26%	4%
Birmingham Women’s Health care NHS Trust	79%	18%	4%
Blackpool, Fylde and Wyre Hospitals NHS Trust	67%	29%	4%
Bolton Hospitals NHS Trust	70%	25%	5%
Bradford Teaching Hospitals NHS Foundation Trust	66%	29%	5%
Brighton and Sussex University Hospitals NHS Trust	71%	23%	6%
Bromley Hospitals NHS Trust	61%	30%	9%
Buckinghamshire Hospitals NHS Trust	77%	18%	5%
Burton Hospitals NHS Trust	66%	31%	3%
Calderdale and Huddersfield NHS Foundation Trust	70%	26%	3%
Cambridge University Hospitals NHS Foundation Trust	64%	31%	4%
Central Manchester and Manchester Children’s University Hospitals NHS Trust	73%	20%	7%
Chelsea and Westminster Hospital NHS Foundation Trust	65%	31%	5%
Chesterfield Royal Hospital NHS Foundation Trust	73%	22%	5%
City Hospitals Sunderland NHS Foundation Trust	70%	26%	4%
Countess of Chester Hospital NHS Foundation Trust	64%	28%	8%
County Durham and Darlington NHS Foundation Trust	60%	33%	7%
Dartford and Gravesham NHS Trust	64%	32%	3%
Derby Hospitals NHS Foundation Trust	68%	26%	6%
Doncaster and Bassetlaw Hospitals NHS Foundation Trust	71%	24%	5%
Dorset County Hospital NHS Foundation Trust	72%	23%	5%
Dudley Group of Hospitals NHS Trust	68%	27%	4%
Ealing Hospital NHS Trust	58%	38%	4%
East and North Hertfordshire NHS Trust	70%	25%	5%
East Cheshire NHS Trust	63%	30%	6%
East Kent Hospitals NHS Trust	66%	31%	3%
East Lancashire Hospitals NHS Trust	73%	24%	3%
East Sussex Hospitals NHS Trust	74%	21%	4%
Epsom and St Helier University Hospitals NHS Trust	68%	26%	6%
Essex Rivers Healthcare NHS Trust	66%	28%	6%
Frimley Park Hospital NHS Foundation Trust	66%	29%	5%
Gateshead Health NHS Foundation Trust	69%	25%	6%
George Eliot Hospital NHS Trust	67%	27%	6%
Gloucestershire Hospitals NHS Foundation Trust	66%	27%	6%
Good Hope Hospital NHS Trust (Former)	67%	26%	7%
Guy’s and St Thomas' NHS Foundation Trust	65%	31%	4%
Hammersmith Hospitals NHS Trust	72%	23%	5%
Harrogate and District NHS Foundation Trust	74%	20%	6%
Heart of England NHS Foundation Trust	70%	24%	5%
Heatherwood and Wexham Park Hospitals NHS Foundation Trust	65%	29%	6%
Hereford Hospitals NHS Trust	69%	25%	6%
Hinchingbrooke Health care NHS Trust	65%	28%	7%
Homerton University Hospital NHS Foundation Trust	55%	38%	7%
Hull and East Yorkshire Hospitals NHS Trust	64%	31%	6%
Ipswich Hospital NHS Trust	65%	30%	5%
Isle Of Wight NHS PCT	68%	27%	5%
James Paget University Hospitals NHS Foundation Trust	68%	27%	6%
Kettering General Hospital NHS Trust	65%	28%	7%
King’s College Hospital NHS Foundation Trust	65%	29%	6%
Kingston Hospital NHS Trust	65%	30%	6%
Lancashire Teaching Hospitals NHS Foundation Trust	70%	24%	6%
Leeds Teaching Hospitals NHS Trust	68%	22%	10%
Liverpool Women’s NHS Foundation Trust	63%	31%	6%
Luton and Dunstable Hospital NHS Foundation Trust	61%	32%	8%
Maidstone and Tunbridge wells NHS Trust	68%	25%	7%
Mayday Healthcare NHS Trust	68%	27%	5%
Medway NHS Trust	62%	33%	5%
Mid Essex Hospital services NHS Trust	67%	25%	8%
Mid Staffordshire General Hospitals NHS Trust	64%	30%	6%
Mid Yorkshire Hospitals NHS Trust	61%	28%	11%
Milton Keynes General Hospital NHS Trust	62%	29%	10%
Newham University Hospital NHS Trust	62%	30%	7%
Norfolk and Norwich University Hospital NHS Trust	65%	28%	7%
North Bristol NHS Trust	50%	42%	7%
North Cheshire Hospitals NHS Trust	72%	20%	8%
North Cumbria Acute Hospitals NHS Trust	57%	35%	8%
North Middlesex University Hospital NHS Trust	64%	27%	8%
North Tees and Hartlepool NHS Trust	61%	28%	11%
North West London Hospitals NHS Trust	65%	27%	9%
Northampton General Hospital NHS Trust	56%	34%	10%
Northern Devon Healthcare NHS Trust	63%	29%	8%
Northern Lincolnshire and Goole Hospitals NHS Foundation Trust	64%	30%	6%
Northumbria Healthcare NHS Foundation Trust	64%	26%	10%
Nottingham University Hospitals NHS Trust	65%	26%	9%
Pennine Acute Hospitals NHS Trust	58%	33%	9%
Peterborough and Stamford Hospitals NHS Foundation Trust	64%	28%	8%
Plymouth Hospitals NHS Trust	65%	27%	8%
Poole Hospital NHS Trust	56%	36%	8%
Portsmouth Hospitals NHS Trust	67%	25%	8%
Queen Elizabeth Hospital NHS Trust	64%	30%	7%
Queen Mary's Sidcup NHS Trust	65%	25%	10%
Royal Berkshire NHS Foundation Trust	68%	24%	7%
Royal Cornwall Hospitals NHS Trust	65%	30%	5%
Royal Devon and Exeter NHS Foundation Trust	71%	20%	9%
Royal Free Hampstead NHS Trust	69%	23%	8%
Royal Surrey County Hospital NHS Trust	53%	39%	8%
Royal West Sussex NHS Trust	57%	32%	11%
Salford Royal NHS Foundation Trust	62%	29%	9%
Salisbury NHS Foundation Trust	64%	28%	8%
Sandwell and West Birmingham Hospitals NHS Trust	59%	32%	9%
Scarborough and North East Yorkshire Health care NHS Trust	61%	26%	12%
Sheffield Teaching Hospitals NHS Foundation Trust	65%	29%	7%
Sherwood Forest Hospitals NHS Foundation Trust	62%	28%	10%
Shrewsbury and Telford Hospital NHS Trust	64%	29%	7%
South Devon Healthcare NHS Foundation Trust	56%	34%	10%
South Tees Hospitals NHS Trust	60%	31%	9%
South Tyneside NHS Foundation Trust	61%	29%	9%
South Warwickshire General Hospitals NHS Trust	63%	31%	6%
Southampton University Hospitals NHS Trust	61%	29%	10%
Southend University Hospital NHS Foundation Trust	61%	29%	10%
Southport and Ormskirk Hospital NHS Trust	67%	22%	11%
St George's Healthcare NHS Trust	64%	30%	7%
St Helens and Knowsley Hospitals NHS Trust	69%	20%	11%
St Mary's NHS Trust	60%	32%	8%
Stockport NHS Foundation Trust	61%	29%	11%
Surrey and Sussex Healthcare NHS Trust	45%	44%	11%
Swindon and Marlborough NHS Trust	60%	25%	15%
Tameside and Glossop Acute Services NHS Trust	51%	37%	12%
Taunton and Somerset NHS Trust	61%	29%	9%
The Hillingdon Hospital NHS Trust	60%	30%	10%
The Lewisham Hospital NHS Trust	62%	28%	10%
The Mid Cheshire Hospitals NHS Trust	60%	28%	12%
The Newcastle Upon Tyne Hospitals NHS Foundation Trust	66%	23%	10%
The Princess Alexandra Hospital NHS Trust	64%	27%	9%
The Queen Elizabeth Hospital king’s Lynn NHS Trust	68%	23%	9%
The Rotherham NHS Foundation Trust	67%	23%	10%
The Royal Wolverhampton Hospitals NHS Trust	54%	31%	14%
The Whittington Hospital NHS Trust	63%	29%	8%
Trafford Healthcare NHS Trust	57%	33%	10%
United Bristol Healthcare NHS Trust	52%	32%	15%
United Lincolnshire Hospitals NHS Trust	48%	40%	11%
University College London Hospitals NHS Foundation Trust	62%	30%	8%
University Hospital of North Staffordshire NHS Trust	59%	28%	13%
University Hospital of South Manchester NHS Foundation Trust	64%	25%	11%
University Hospitals Coventry and Warwickshire NHS Trust	59%	30%	12%
University Hospitals of Leicester NHS Trust	56%	31%	13%
University Hospitals of Morecambe Bay NHS Trust	47%	38%	15%
Walsall Hospitals NHS Trust	48%	37%	16%
West Hertfordshire Hospitals NHS Trust	53%	34%	14%
West Middlesex University Hospital NHS Trust	48%	37%	15%
West Suffolk Hospitals NHS Trust	51%	32%	17%
Whips Cross University Hospital NHS Trust	48%	33%	19%
Wiltshire PCT	38%	43%	19%
Winchester and Eastleigh Healthcare NHS Trust	55%	27%	18%
Wirral University Teaching Hospital NHS Foundation Trust	47%	35%	18%
Worcestershire Acute Hospitals NHS Trust	43%	37%	20%
Worthing and Southlands Hospitals NHS Trust	57%	23%	19%
Wrightington, Wigan and Leigh NHS Trust	29%	41%	30%
Yeovil District Hospital NHS Foundation Trust	25%	37%	38%
York Hospitals NHS Foundation Trust
Oxford Radcliffe Hospitals NHS Trust
Weston Area Health NHS Trust
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Notes on Statistical Significance

Because the sample sizes are quite small, a number that deviates from the average for England is not necessarily statistically significantly different from the English average.
Two trusts may show the same percentage response, but it is possible that only one of them is marked as significantly different to the English average. This is because the survey sample size varies with trust.
This data should not be used to rank trusts (generate league tables) as the precise ordering can not be ascertained due to the inherent inaccuracies of small sample surveys.

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