Overall, thinking about the postnatal care you received in hospital after the birth of your baby, were you spoken to in a way you could understand?

Of those who received care in hospital after the birth. Results from North Cumbria excluded.

Results of a survey carried out by the Healthcare Commission to find out what women think about the maternity care they have received.

	Significantly a lot above the average for England.
	Significantly above the average for England.
	Not significantly different from the average for England.
	Significantly below the average for England.
	Significantly a lot below the average for England.
See bottom of page for notes on statistical significance.

Trust	Yes, always	Yes, sometimes	No
ENGLAND	72.7%	24.1%	3.2%
Airedale NHS Trust	76%	23%	1%
Ashford and St Peter’s Hospitals NHS Trust	82%	17%	0%
Barking, Havering and Redbridge Hospitals NHS Trust	85%	15%	0%
Barnet and Chase Farm Hospitals NHS Trust	82%	18%	0%
Barnsley Hospital NHS Foundation Trust	82%	17%	1%
Barts and the London NHS Trust	85%	14%	1%
Basildon and Thurrock University Hospitals NHS Foundation Trust	79%	20%	1%
Basingstoke and North Hampshire NHS Foundation Trust	82%	17%	1%
Bedford Hospital NHS Trust	79%	18%	3%
Birmingham Women’s Health care NHS Trust	83%	16%	1%
Blackpool, Fylde and Wyre Hospitals NHS Trust	77%	22%	1%
Bolton Hospitals NHS Trust	79%	18%	4%
Bradford Teaching Hospitals NHS Foundation Trust	79%	20%	1%
Brighton and Sussex University Hospitals NHS Trust	79%	20%	2%
Bromley Hospitals NHS Trust	72%	27%	1%
Buckinghamshire Hospitals NHS Trust	80%	17%	3%
Burton Hospitals NHS Trust	76%	21%	2%
Calderdale and Huddersfield NHS Foundation Trust	77%	22%	1%
Cambridge University Hospitals NHS Foundation Trust	76%	22%	2%
Central Manchester and Manchester Children’s University Hospitals NHS Trust	73%	25%	2%
Chelsea and Westminster Hospital NHS Foundation Trust	74%	25%	0%
Chesterfield Royal Hospital NHS Foundation Trust	79%	18%	3%
City Hospitals Sunderland NHS Foundation Trust	73%	25%	1%
Countess of Chester Hospital NHS Foundation Trust	76%	24%	0%
County Durham and Darlington NHS Foundation Trust	72%	24%	4%
Dartford and Gravesham NHS Trust	69%	29%	2%
Derby Hospitals NHS Foundation Trust	73%	23%	3%
Doncaster and Bassetlaw Hospitals NHS Foundation Trust	80%	19%	1%
Dorset County Hospital NHS Foundation Trust	80%	17%	2%
Dudley Group of Hospitals NHS Trust	77%	22%	2%
Ealing Hospital NHS Trust	76%	22%	2%
East and North Hertfordshire NHS Trust	75%	23%	2%
East Cheshire NHS Trust	77%	22%	2%
East Kent Hospitals NHS Trust	77%	23%	0%
East Lancashire Hospitals NHS Trust	79%	21%	0%
East Sussex Hospitals NHS Trust	77%	22%	1%
Epsom and St Helier University Hospitals NHS Trust	76%	22%	2%
Essex Rivers Healthcare NHS Trust	74%	24%	2%
Frimley Park Hospital NHS Foundation Trust	77%	20%	2%
Gateshead Health NHS Foundation Trust	80%	20%	0%
George Eliot Hospital NHS Trust	77%	20%	3%
Gloucestershire Hospitals NHS Foundation Trust	76%	22%	2%
Good Hope Hospital NHS Trust (Former)	74%	22%	4%
Guy’s and St Thomas' NHS Foundation Trust	72%	26%	2%
Hammersmith Hospitals NHS Trust	82%	15%	3%
Harrogate and District NHS Foundation Trust	80%	19%	2%
Heart of England NHS Foundation Trust	79%	16%	4%
Heatherwood and Wexham Park Hospitals NHS Foundation Trust	78%	21%	1%
Hereford Hospitals NHS Trust	77%	18%	5%
Hinchingbrooke Health care NHS Trust	76%	23%	1%
Homerton University Hospital NHS Foundation Trust	63%	34%	2%
Hull and East Yorkshire Hospitals NHS Trust	75%	23%	3%
Ipswich Hospital NHS Trust	70%	28%	1%
Isle Of Wight NHS PCT	75%	23%	2%
James Paget University Hospitals NHS Foundation Trust	77%	21%	2%
Kettering General Hospital NHS Trust	80%	20%	0%
King’s College Hospital NHS Foundation Trust	78%	21%	0%
Kingston Hospital NHS Trust	68%	29%	3%
Lancashire Teaching Hospitals NHS Foundation Trust	79%	18%	3%
Leeds Teaching Hospitals NHS Trust	76%	20%	4%
Liverpool Women’s NHS Foundation Trust	71%	26%	3%
Luton and Dunstable Hospital NHS Foundation Trust	73%	23%	3%
Maidstone and Tunbridge wells NHS Trust	76%	22%	2%
Mayday Healthcare NHS Trust	76%	22%	2%
Medway NHS Trust	78%	19%	3%
Mid Essex Hospital services NHS Trust	73%	25%	2%
Mid Staffordshire General Hospitals NHS Trust	79%	20%	1%
Mid Yorkshire Hospitals NHS Trust	71%	27%	2%
Milton Keynes General Hospital NHS Trust	74%	23%	3%
Newham University Hospital NHS Trust	72%	25%	3%
Norfolk and Norwich University Hospital NHS Trust	78%	18%	4%
North Bristol NHS Trust	66%	30%	4%
North Cheshire Hospitals NHS Trust	78%	20%	2%
North Cumbria Acute Hospitals NHS Trust	74%	24%	3%
North Middlesex University Hospital NHS Trust	70%	27%	3%
North Tees and Hartlepool NHS Trust	67%	28%	4%
North West London Hospitals NHS Trust	75%	21%	4%
Northampton General Hospital NHS Trust	69%	28%	3%
Northern Devon Healthcare NHS Trust	72%	24%	3%
Northern Lincolnshire and Goole Hospitals NHS Foundation Trust	70%	28%	2%
Northumbria Healthcare NHS Foundation Trust	71%	24%	5%
Nottingham University Hospitals NHS Trust	80%	18%	2%
Pennine Acute Hospitals NHS Trust	74%	24%	2%
Peterborough and Stamford Hospitals NHS Foundation Trust	69%	29%	1%
Plymouth Hospitals NHS Trust	73%	24%	3%
Poole Hospital NHS Trust	70%	25%	5%
Portsmouth Hospitals NHS Trust	76%	21%	3%
Queen Elizabeth Hospital NHS Trust	76%	23%	1%
Queen Mary's Sidcup NHS Trust	75%	21%	5%
Royal Berkshire NHS Foundation Trust	78%	19%	3%
Royal Cornwall Hospitals NHS Trust	74%	24%	2%
Royal Devon and Exeter NHS Foundation Trust	76%	22%	3%
Royal Free Hampstead NHS Trust	75%	23%	2%
Royal Surrey County Hospital NHS Trust	71%	25%	4%
Royal West Sussex NHS Trust	69%	25%	6%
Salford Royal NHS Foundation Trust	65%	32%	4%
Salisbury NHS Foundation Trust	76%	20%	4%
Sandwell and West Birmingham Hospitals NHS Trust	72%	26%	2%
Scarborough and North East Yorkshire Health care NHS Trust	65%	30%	4%
Sheffield Teaching Hospitals NHS Foundation Trust	77%	21%	3%
Sherwood Forest Hospitals NHS Foundation Trust	72%	24%	4%
Shrewsbury and Telford Hospital NHS Trust	71%	25%	4%
South Devon Healthcare NHS Foundation Trust	67%	30%	3%
South Tees Hospitals NHS Trust	68%	27%	6%
South Tyneside NHS Foundation Trust	68%	29%	3%
South Warwickshire General Hospitals NHS Trust	69%	30%	1%
Southampton University Hospitals NHS Trust	72%	22%	6%
Southend University Hospital NHS Foundation Trust	69%	28%	3%
Southport and Ormskirk Hospital NHS Trust	72%	26%	2%
St George's Healthcare NHS Trust	75%	19%	5%
St Helens and Knowsley Hospitals NHS Trust	76%	22%	2%
St Mary's NHS Trust	72%	25%	3%
Stockport NHS Foundation Trust	74%	23%	3%
Surrey and Sussex Healthcare NHS Trust	59%	35%	7%
Swindon and Marlborough NHS Trust	73%	24%	3%
Tameside and Glossop Acute Services NHS Trust	68%	26%	6%
Taunton and Somerset NHS Trust	75%	20%	6%
The Hillingdon Hospital NHS Trust	73%	23%	4%
The Lewisham Hospital NHS Trust	72%	23%	5%
The Mid Cheshire Hospitals NHS Trust	66%	31%	3%
The Newcastle Upon Tyne Hospitals NHS Foundation Trust	76%	19%	5%
The Princess Alexandra Hospital NHS Trust	73%	24%	2%
The Queen Elizabeth Hospital king’s Lynn NHS Trust	72%	23%	5%
The Rotherham NHS Foundation Trust	72%	22%	6%
The Royal Wolverhampton Hospitals NHS Trust	62%	30%	7%
The Whittington Hospital NHS Trust	80%	14%	7%
Trafford Healthcare NHS Trust	66%	30%	4%
United Bristol Healthcare NHS Trust	61%	33%	6%
United Lincolnshire Hospitals NHS Trust	63%	35%	2%
University College London Hospitals NHS Foundation Trust	74%	22%	4%
University Hospital of North Staffordshire NHS Trust	69%	26%	5%
University Hospital of South Manchester NHS Foundation Trust	75%	16%	8%
University Hospitals Coventry and Warwickshire NHS Trust	66%	30%	4%
University Hospitals of Leicester NHS Trust	60%	31%	8%
University Hospitals of Morecambe Bay NHS Trust	66%	28%	6%
Walsall Hospitals NHS Trust	59%	33%	8%
West Hertfordshire Hospitals NHS Trust	61%	37%	3%
West Middlesex University Hospital NHS Trust	62%	33%	5%
West Suffolk Hospitals NHS Trust	59%	35%	6%
Whips Cross University Hospital NHS Trust	60%	35%	5%
Wiltshire PCT	57%	40%	3%
Winchester and Eastleigh Healthcare NHS Trust	65%	31%	4%
Wirral University Teaching Hospital NHS Foundation Trust	60%	30%	9%
Worcestershire Acute Hospitals NHS Trust	59%	33%	8%
Worthing and Southlands Hospitals NHS Trust	67%	25%	8%
Wrightington, Wigan and Leigh NHS Trust	41%	45%	14%
Yeovil District Hospital NHS Foundation Trust	45%	41%	13%
York Hospitals NHS Foundation Trust
Oxford Radcliffe Hospitals NHS Trust
Weston Area Health NHS Trust
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Notes on Statistical Significance

Because the sample sizes are quite small, a number that deviates from the average for England is not necessarily statistically significantly different from the English average.
Two trusts may show the same percentage response, but it is possible that only one of them is marked as significantly different to the English average. This is because the survey sample size varies with trust.
This data should not be used to rank trusts (generate league tables) as the precise ordering can not be ascertained due to the inherent inaccuracies of small sample surveys.

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