Overall, thinking about your care during labour and birth, were you treated with kindness and understanding?

Results from North Cumbria excluded.

Results of a survey carried out by the Healthcare Commission to find out what women think about the maternity care they have received.

	Significantly a lot above the average for England.
	Significantly above the average for England.
	Not significantly different from the average for England.
	Significantly below the average for England.
	Significantly a lot below the average for England.
See bottom of page for notes on statistical significance.

Trust	Yes, always	Yes, sometimes	No
ENGLAND	76.9%	18.8%	4.3%
Airedale NHS Trust	86%	13%	2%
Ashford and St Peter’s Hospitals NHS Trust	75%	22%	3%
Barking, Havering and Redbridge Hospitals NHS Trust	58%	30%	12%
Barnet and Chase Farm Hospitals NHS Trust	63%	25%	12%
Barnsley Hospital NHS Foundation Trust	82%	12%	5%
Barts and the London NHS Trust	43%	39%	18%
Basildon and Thurrock University Hospitals NHS Foundation Trust	70%	24%	6%
Basingstoke and North Hampshire NHS Foundation Trust	76%	23%	1%
Bedford Hospital NHS Trust	71%	24%	4%
Birmingham Women’s Health care NHS Trust	71%	27%	2%
Blackpool, Fylde and Wyre Hospitals NHS Trust	75%	19%	6%
Bolton Hospitals NHS Trust	80%	16%	4%
Bradford Teaching Hospitals NHS Foundation Trust	73%	19%	8%
Brighton and Sussex University Hospitals NHS Trust	78%	19%	3%
Bromley Hospitals NHS Trust	60%	33%	7%
Buckinghamshire Hospitals NHS Trust	75%	20%	5%
Burton Hospitals NHS Trust	83%	14%	3%
Calderdale and Huddersfield NHS Foundation Trust	74%	20%	6%
Cambridge University Hospitals NHS Foundation Trust	81%	17%	2%
Central Manchester and Manchester Children’s University Hospitals NHS Trust	77%	20%	3%
Chelsea and Westminster Hospital NHS Foundation Trust	74%	19%	7%
Chesterfield Royal Hospital NHS Foundation Trust	79%	17%	4%
City Hospitals Sunderland NHS Foundation Trust	79%	21%	0%
Countess of Chester Hospital NHS Foundation Trust	75%	18%	7%
County Durham and Darlington NHS Foundation Trust	83%	13%	4%
Dartford and Gravesham NHS Trust	75%	21%	4%
Derby Hospitals NHS Foundation Trust	81%	18%	1%
Doncaster and Bassetlaw Hospitals NHS Foundation Trust	76%	20%	5%
Dorset County Hospital NHS Foundation Trust	84%	15%	1%
Dudley Group of Hospitals NHS Trust	82%	13%	6%
Ealing Hospital NHS Trust	79%	15%	6%
East and North Hertfordshire NHS Trust	80%	17%	3%
East Cheshire NHS Trust	82%	15%	3%
East Kent Hospitals NHS Trust	77%	20%	3%
East Lancashire Hospitals NHS Trust	80%	16%	4%
East Sussex Hospitals NHS Trust	79%	17%	4%
Epsom and St Helier University Hospitals NHS Trust	75%	21%	4%
Essex Rivers Healthcare NHS Trust	85%	11%	3%
Frimley Park Hospital NHS Foundation Trust	79%	18%	3%
Gateshead Health NHS Foundation Trust	84%	12%	4%
George Eliot Hospital NHS Trust	76%	20%	5%
Gloucestershire Hospitals NHS Foundation Trust	80%	17%	3%
Good Hope Hospital NHS Trust (Former)	67%	27%	6%
Guy’s and St Thomas' NHS Foundation Trust	79%	20%	2%
Hammersmith Hospitals NHS Trust	68%	28%	4%
Harrogate and District NHS Foundation Trust	83%	16%	1%
Heart of England NHS Foundation Trust	67%	28%	4%
Heatherwood and Wexham Park Hospitals NHS Foundation Trust	81%	15%	4%
Hereford Hospitals NHS Trust	74%	23%	3%
Hinchingbrooke Health care NHS Trust	80%	15%	5%
Homerton University Hospital NHS Foundation Trust	70%	30%	1%
Hull and East Yorkshire Hospitals NHS Trust	86%	12%	2%
Ipswich Hospital NHS Trust	81%	16%	3%
Isle Of Wight NHS PCT	79%	18%	2%
James Paget University Hospitals NHS Foundation Trust	84%	14%	2%
Kettering General Hospital NHS Trust	79%	15%	5%
King’s College Hospital NHS Foundation Trust	67%	23%	10%
Kingston Hospital NHS Trust	71%	24%	5%
Lancashire Teaching Hospitals NHS Foundation Trust	81%	19%	1%
Leeds Teaching Hospitals NHS Trust	74%	21%	4%
Liverpool Women’s NHS Foundation Trust	77%	16%	7%
Luton and Dunstable Hospital NHS Foundation Trust	73%	20%	8%
Maidstone and Tunbridge wells NHS Trust	77%	20%	4%
Mayday Healthcare NHS Trust	65%	30%	4%
Medway NHS Trust	79%	17%	4%
Mid Essex Hospital services NHS Trust	83%	15%	3%
Mid Staffordshire General Hospitals NHS Trust	72%	22%	6%
Mid Yorkshire Hospitals NHS Trust	76%	20%	4%
Milton Keynes General Hospital NHS Trust	66%	29%	5%
Newham University Hospital NHS Trust	56%	34%	10%
Norfolk and Norwich University Hospital NHS Trust	73%	25%	3%
North Bristol NHS Trust	80%	16%	4%
North Cheshire Hospitals NHS Trust	80%	15%	5%
North Cumbria Acute Hospitals NHS Trust
North Middlesex University Hospital NHS Trust	61%	24%	15%
North Tees and Hartlepool NHS Trust	74%	19%	7%
North West London Hospitals NHS Trust	71%	20%	8%
Northampton General Hospital NHS Trust	74%	22%	3%
Northern Devon Healthcare NHS Trust	87%	11%	1%
Northern Lincolnshire and Goole Hospitals NHS Foundation Trust	81%	15%	4%
Northumbria Healthcare NHS Foundation Trust	85%	12%	3%
Nottingham University Hospitals NHS Trust	74%	22%	4%
Pennine Acute Hospitals NHS Trust	79%	16%	5%
Peterborough and Stamford Hospitals NHS Foundation Trust	78%	18%	5%
Plymouth Hospitals NHS Trust	78%	17%	4%
Poole Hospital NHS Trust	80%	18%	2%
Portsmouth Hospitals NHS Trust	83%	13%	4%
Queen Elizabeth Hospital NHS Trust	71%	21%	7%
Queen Mary's Sidcup NHS Trust	78%	14%	8%
Royal Berkshire NHS Foundation Trust	72%	22%	6%
Royal Cornwall Hospitals NHS Trust	78%	19%	3%
Royal Devon and Exeter NHS Foundation Trust	80%	16%	4%
Royal Free Hampstead NHS Trust	69%	22%	10%
Royal Surrey County Hospital NHS Trust	81%	16%	3%
Royal West Sussex NHS Trust	84%	15%	2%
Salford Royal NHS Foundation Trust	82%	17%	1%
Salisbury NHS Foundation Trust	82%	15%	3%
Sandwell and West Birmingham Hospitals NHS Trust	70%	25%	5%
Scarborough and North East Yorkshire Health care NHS Trust	79%	17%	3%
Sheffield Teaching Hospitals NHS Foundation Trust	82%	15%	3%
Sherwood Forest Hospitals NHS Foundation Trust	78%	17%	5%
Shrewsbury and Telford Hospital NHS Trust	81%	17%	1%
South Devon Healthcare NHS Foundation Trust	86%	12%	2%
South Tees Hospitals NHS Trust	82%	14%	3%
South Tyneside NHS Foundation Trust	87%	7%	5%
South Warwickshire General Hospitals NHS Trust	82%	17%	2%
Southampton University Hospitals NHS Trust	82%	16%	2%
Southend University Hospital NHS Foundation Trust	80%	16%	5%
Southport and Ormskirk Hospital NHS Trust	77%	20%	3%
St George's Healthcare NHS Trust	69%	23%	8%
St Helens and Knowsley Hospitals NHS Trust	82%	15%	3%
St Mary's NHS Trust	83%	9%	8%
Stockport NHS Foundation Trust	82%	16%	1%
Surrey and Sussex Healthcare NHS Trust	72%	22%	6%
Swindon and Marlborough NHS Trust	85%	14%	1%
Tameside and Glossop Acute Services NHS Trust	80%	20%	0%
Taunton and Somerset NHS Trust	78%	20%	2%
The Hillingdon Hospital NHS Trust	77%	17%	6%
The Lewisham Hospital NHS Trust	51%	37%	12%
The Mid Cheshire Hospitals NHS Trust	79%	15%	6%
The Newcastle Upon Tyne Hospitals NHS Foundation Trust	82%	14%	3%
The Princess Alexandra Hospital NHS Trust	83%	14%	3%
The Queen Elizabeth Hospital king’s Lynn NHS Trust	71%	25%	4%
The Rotherham NHS Foundation Trust	83%	15%	2%
The Royal Wolverhampton Hospitals NHS Trust	68%	24%	7%
The Whittington Hospital NHS Trust	76%	19%	5%
Trafford Healthcare NHS Trust	74%	24%	2%
United Bristol Healthcare NHS Trust	84%	13%	2%
United Lincolnshire Hospitals NHS Trust	83%	15%	2%
University College London Hospitals NHS Foundation Trust	78%	17%	5%
University Hospital of North Staffordshire NHS Trust	79%	17%	4%
University Hospital of South Manchester NHS Foundation Trust	82%	16%	2%
University Hospitals Coventry and Warwickshire NHS Trust	75%	17%	8%
University Hospitals of Leicester NHS Trust	80%	17%	2%
University Hospitals of Morecambe Bay NHS Trust	83%	11%	6%
Walsall Hospitals NHS Trust	78%	17%	5%
West Hertfordshire Hospitals NHS Trust	79%	18%	3%
West Middlesex University Hospital NHS Trust	71%	23%	6%
West Suffolk Hospitals NHS Trust	81%	16%	3%
Whips Cross University Hospital NHS Trust	67%	28%	5%
Wiltshire PCT	79%	16%	5%
Winchester and Eastleigh Healthcare NHS Trust	82%	14%	4%
Wirral University Teaching Hospital NHS Foundation Trust	83%	15%	2%
Worcestershire Acute Hospitals NHS Trust	80%	16%	4%
Worthing and Southlands Hospitals NHS Trust	80%	16%	5%
Wrightington, Wigan and Leigh NHS Trust	81%	18%	1%
Yeovil District Hospital NHS Foundation Trust	83%	14%	2%
York Hospitals NHS Foundation Trust	64%	29%	6%
Oxford Radcliffe Hospitals NHS Trust
Weston Area Health NHS Trust
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Notes on Statistical Significance

Because the sample sizes are quite small, a number that deviates from the average for England is not necessarily statistically significantly different from the English average.
Two trusts may show the same percentage response, but it is possible that only one of them is marked as significantly different to the English average. This is because the survey sample size varies with trust.
This data should not be used to rank trusts (generate league tables) as the precise ordering can not be ascertained due to the inherent inaccuracies of small sample surveys.

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