Overall, thinking about your care during labour and birth, were you spoken to in a way you could understand?

Results from North Cumbria excluded.

Results of a survey carried out by the Healthcare Commission to find out what women think about the maternity care they have received.

	Significantly a lot above the average for England.
	Significantly above the average for England.
	Not significantly different from the average for England.
	Significantly below the average for England.
	Significantly a lot below the average for England.
Because the sample sizes are quite small, a number that deviates from the average for England is not necessarily statistically significantly different from the English average. Two trusts may show the same percentage response, but it is possible that only one of them is marked as significantly different to the English average. This is because the survey sample size varies with trust. This data should not be used to rank trusts (generate league tables) as the precise ordering can not be ascertained due to the inherent inaccuracies of small sample surveys.

Trust	Yes, always	Yes, sometimes	No
ENGLAND	81.6%	16.6%	1.8%
Airedale NHS Trust	80%	20%	1%
Ashford and St Peter’s Hospitals NHS Trust	78%	19%	2%
Barking, Havering and Redbridge Hospitals NHS Trust	67%	28%	5%
Barnet and Chase Farm Hospitals NHS Trust	75%	21%	5%
Barnsley Hospital NHS Foundation Trust	88%	9%	3%
Barts and the London NHS Trust	66%	29%	5%
Basildon and Thurrock University Hospitals NHS Foundation Trust	73%	22%	5%
Basingstoke and North Hampshire NHS Foundation Trust	85%	15%	0%
Bedford Hospital NHS Trust	85%	13%	2%
Birmingham Women’s Health care NHS Trust	79%	19%	2%
Blackpool, Fylde and Wyre Hospitals NHS Trust	73%	23%	4%
Bolton Hospitals NHS Trust	80%	18%	2%
Bradford Teaching Hospitals NHS Foundation Trust	82%	16%	3%
Brighton and Sussex University Hospitals NHS Trust	84%	15%	1%
Bromley Hospitals NHS Trust	72%	26%	2%
Buckinghamshire Hospitals NHS Trust	79%	19%	2%
Burton Hospitals NHS Trust	83%	15%	2%
Calderdale and Huddersfield NHS Foundation Trust	81%	17%	2%
Cambridge University Hospitals NHS Foundation Trust	84%	16%	0%
Central Manchester and Manchester Children’s University Hospitals NHS Trust	86%	14%	0%
Chelsea and Westminster Hospital NHS Foundation Trust	88%	11%	1%
Chesterfield Royal Hospital NHS Foundation Trust	82%	16%	2%
City Hospitals Sunderland NHS Foundation Trust	90%	10%	0%
Countess of Chester Hospital NHS Foundation Trust	85%	14%	1%
County Durham and Darlington NHS Foundation Trust	84%	14%	2%
Dartford and Gravesham NHS Trust	77%	21%	3%
Derby Hospitals NHS Foundation Trust	79%	19%	2%
Doncaster and Bassetlaw Hospitals NHS Foundation Trust	81%	18%	1%
Dorset County Hospital NHS Foundation Trust	85%	15%	0%
Dudley Group of Hospitals NHS Trust	81%	17%	1%
Ealing Hospital NHS Trust	82%	16%	1%
East and North Hertfordshire NHS Trust	85%	14%	0%
East Cheshire NHS Trust	88%	12%	0%
East Kent Hospitals NHS Trust	82%	17%	1%
East Lancashire Hospitals NHS Trust	82%	17%	1%
East Sussex Hospitals NHS Trust	85%	14%	2%
Epsom and St Helier University Hospitals NHS Trust	83%	16%	1%
Essex Rivers Healthcare NHS Trust	83%	14%	3%
Frimley Park Hospital NHS Foundation Trust	82%	15%	2%
Gateshead Health NHS Foundation Trust	89%	10%	1%
George Eliot Hospital NHS Trust	81%	16%	2%
Gloucestershire Hospitals NHS Foundation Trust	85%	13%	2%
Good Hope Hospital NHS Trust (Former)	75%	23%	2%
Guy’s and St Thomas' NHS Foundation Trust	83%	17%	0%
Hammersmith Hospitals NHS Trust	80%	16%	4%
Harrogate and District NHS Foundation Trust	90%	8%	2%
Heart of England NHS Foundation Trust	78%	21%	1%
Heatherwood and Wexham Park Hospitals NHS Foundation Trust	83%	15%	2%
Hereford Hospitals NHS Trust	84%	13%	2%
Hinchingbrooke Health care NHS Trust	82%	15%	2%
Homerton University Hospital NHS Foundation Trust	80%	17%	3%
Hull and East Yorkshire Hospitals NHS Trust	85%	12%	3%
Ipswich Hospital NHS Trust	82%	16%	1%
Isle Of Wight NHS PCT	77%	20%	3%
James Paget University Hospitals NHS Foundation Trust	84%	16%	0%
Kettering General Hospital NHS Trust	84%	16%	1%
King’s College Hospital NHS Foundation Trust	74%	21%	5%
Kingston Hospital NHS Trust	80%	20%	0%
Lancashire Teaching Hospitals NHS Foundation Trust	87%	13%	0%
Leeds Teaching Hospitals NHS Trust	80%	19%	1%
Liverpool Women’s NHS Foundation Trust	79%	19%	2%
Luton and Dunstable Hospital NHS Foundation Trust	75%	22%	3%
Maidstone and Tunbridge wells NHS Trust	81%	19%	1%
Mayday Healthcare NHS Trust	68%	26%	5%
Medway NHS Trust	82%	16%	1%
Mid Essex Hospital services NHS Trust	87%	13%	1%
Mid Staffordshire General Hospitals NHS Trust	76%	24%	0%
Mid Yorkshire Hospitals NHS Trust	78%	20%	1%
Milton Keynes General Hospital NHS Trust	69%	29%	2%
Newham University Hospital NHS Trust	68%	29%	4%
Norfolk and Norwich University Hospital NHS Trust	80%	19%	2%
North Bristol NHS Trust	84%	13%	2%
North Cheshire Hospitals NHS Trust	78%	21%	1%
North Cumbria Acute Hospitals NHS Trust
North Middlesex University Hospital NHS Trust	67%	28%	4%
North Tees and Hartlepool NHS Trust	78%	20%	2%
North West London Hospitals NHS Trust	77%	19%	4%
Northampton General Hospital NHS Trust	83%	14%	3%
Northern Devon Healthcare NHS Trust	88%	9%	2%
Northern Lincolnshire and Goole Hospitals NHS Foundation Trust	80%	16%	3%
Northumbria Healthcare NHS Foundation Trust	85%	14%	1%
Nottingham University Hospitals NHS Trust	79%	19%	2%
Pennine Acute Hospitals NHS Trust	79%	18%	3%
Peterborough and Stamford Hospitals NHS Foundation Trust	83%	15%	2%
Plymouth Hospitals NHS Trust	84%	14%	2%
Poole Hospital NHS Trust	82%	16%	2%
Portsmouth Hospitals NHS Trust	87%	12%	1%
Queen Elizabeth Hospital NHS Trust	79%	19%	2%
Queen Mary's Sidcup NHS Trust	81%	14%	5%
Royal Berkshire NHS Foundation Trust	84%	16%	1%
Royal Cornwall Hospitals NHS Trust	83%	16%	1%
Royal Devon and Exeter NHS Foundation Trust	84%	15%	1%
Royal Free Hampstead NHS Trust	80%	19%	1%
Royal Surrey County Hospital NHS Trust	88%	11%	1%
Royal West Sussex NHS Trust	85%	15%	0%
Salford Royal NHS Foundation Trust	84%	15%	1%
Salisbury NHS Foundation Trust	86%	14%	0%
Sandwell and West Birmingham Hospitals NHS Trust	76%	21%	3%
Scarborough and North East Yorkshire Health care NHS Trust	82%	16%	2%
Sheffield Teaching Hospitals NHS Foundation Trust	85%	14%	1%
Sherwood Forest Hospitals NHS Foundation Trust	79%	19%	2%
Shrewsbury and Telford Hospital NHS Trust	86%	13%	1%
South Devon Healthcare NHS Foundation Trust	82%	18%	0%
South Tees Hospitals NHS Trust	84%	13%	3%
South Tyneside NHS Foundation Trust	87%	9%	4%
South Warwickshire General Hospitals NHS Trust	83%	13%	3%
Southampton University Hospitals NHS Trust	86%	13%	1%
Southend University Hospital NHS Foundation Trust	81%	18%	2%
Southport and Ormskirk Hospital NHS Trust	78%	19%	3%
St George's Healthcare NHS Trust	79%	17%	4%
St Helens and Knowsley Hospitals NHS Trust	84%	15%	1%
St Mary's NHS Trust	86%	13%	1%
Stockport NHS Foundation Trust	89%	10%	1%
Surrey and Sussex Healthcare NHS Trust	73%	25%	2%
Swindon and Marlborough NHS Trust	91%	9%	0%
Tameside and Glossop Acute Services NHS Trust	80%	20%	0%
Taunton and Somerset NHS Trust	79%	20%	1%
The Hillingdon Hospital NHS Trust	82%	15%	3%
The Lewisham Hospital NHS Trust	63%	29%	7%
The Mid Cheshire Hospitals NHS Trust	81%	17%	2%
The Newcastle Upon Tyne Hospitals NHS Foundation Trust	85%	13%	2%
The Princess Alexandra Hospital NHS Trust	89%	11%	0%
The Queen Elizabeth Hospital king’s Lynn NHS Trust	81%	18%	1%
The Rotherham NHS Foundation Trust	83%	13%	3%
The Royal Wolverhampton Hospitals NHS Trust	82%	16%	2%
The Whittington Hospital NHS Trust	84%	14%	2%
Trafford Healthcare NHS Trust	87%	13%	0%
United Bristol Healthcare NHS Trust	86%	13%	1%
United Lincolnshire Hospitals NHS Trust	81%	18%	1%
University College London Hospitals NHS Foundation Trust	85%	15%	0%
University Hospital of North Staffordshire NHS Trust	84%	15%	1%
University Hospital of South Manchester NHS Foundation Trust	83%	17%	0%
University Hospitals Coventry and Warwickshire NHS Trust	83%	15%	3%
University Hospitals of Leicester NHS Trust	77%	21%	1%
University Hospitals of Morecambe Bay NHS Trust	85%	15%	0%
Walsall Hospitals NHS Trust	82%	16%	2%
West Hertfordshire Hospitals NHS Trust	85%	13%	1%
West Middlesex University Hospital NHS Trust	75%	23%	2%
West Suffolk Hospitals NHS Trust	84%	15%	1%
Whips Cross University Hospital NHS Trust	78%	21%	1%
Wiltshire PCT	85%	13%	3%
Winchester and Eastleigh Healthcare NHS Trust	84%	15%	1%
Wirral University Teaching Hospital NHS Foundation Trust	86%	12%	2%
Worcestershire Acute Hospitals NHS Trust	84%	14%	1%
Worthing and Southlands Hospitals NHS Trust	87%	12%	1%
Wrightington, Wigan and Leigh NHS Trust	82%	18%	0%
Yeovil District Hospital NHS Foundation Trust	85%	15%	0%
York Hospitals NHS Foundation Trust	82%	16%	2%
Oxford Radcliffe Hospitals NHS Trust
Weston Area Health NHS Trust
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust